Simply stated, we treat our clients like gold.  We create long term partnerships with our clients.  In fact, 90% of our customers buy more services from us after the initial engagement. 

We feel it’s important for the project team to be fully engrossed in the client’s business.  Our client partner approach means you’ll have one main point of contact who is intimately familiar with your goals and challenges, for all your projects.  The benefit to you of this continuity means you don’t have to continuously get a new person up to speed each time you engage with us.  
     
To provide the best customer service, we have built a customer portal where our customers can log in, see the status of their project, and log and track support ticket items.  This powerful information means our customers know how their project is progressing at any time. 

“Wakefly put a lot of development hours into understanding the broad scope of the job, so when they gave a quote they knew exactly the cost of what they had to do.”

—Marketing Manager, Major Professional Society